Careers at Dimension Data

 

You may be asking: what kind of career could I build if I joined Dimension Data? At Dimension Data we are always open to bright, committed people with entrepreneurial spirit and a positive work ethic. If that sounds like you, then select the job group most aligned to your skills and education to learn more about positions within the Group.

 

 

 

 

Technical Careers

 

What’s your passion? At Dimension Data we are passionate about technology. Whether it’s helping people connect through new converged communications, designing an impenetrable security system or managing a complex, global technology refresh project, there is a lot to keep you fired up at Dimension Data.

 

Dimension Data Job Framework

Dimension Data Job Framework is designed to help you find your entry point into our team and to plan your career with us. The framework maps all recommended career paths in Pre-Sales, Consulting, Technical and Project Management in the organisation to a global standard.

 

Technical training

At Dimension Data, we are serious about investing in our people’s development, especially keeping abreast with the latest technologies. Take our Unified Communications Training Initiative (UCTI) for example. This investment in our people has even impressed the analysts at Gartner! This objective of the programme is to address the global skills shortage of crucial Unified Communications skills. It fast tracks graduates and employees through the CCVP curriculum with a Cisco Learning Partner and includes our in-house IPT deployment methodology. Gartner identified our UCTI training programme as a best practice in the industry. In fact, they scoured the globe for similar programmes so they could compile a report of multiple best practices to share with their customers - but they couldn't find any. The result? The whole report is about us!

 

Did you know?

Who is Cisco’s Partner of the Year 2008 for Solutions Innovation? Dimension Data! Cisco has also awarded us: APAC Theater Partner of the Year and Emerging Markets Partner of the Year

Beneficial partnerships

At Dimension Data, we use our partner relationships to provide solutions with appropriate, best-of-breed technology. As a result our people get preferred access to the latest technologies, premier technical support and advanced training to provide best solution possible.

 

Cisco:

We have a particularly close relationship with Cisco and our deep understanding of Cisco products and commitment to delivering excellent results with this partner has resulted in many prestigious Cisco awards.

 

Awards	Certification/Specialisations
2008 Solutions Innovation Partner of the Year	Advanced Security Specialisation
2008 APAC Theater Partner of the Year	Advanced Wireless LAN Specialisation
2008 Emerging Markets Partner of the Year	Advanced UC Specialisation
2007 Multi Theater Enterprise Partner of the Year	Advanced Routing and Switching Specialisation
2006 Global IPC Partner of the Year	Advanced Data Center & Storage Specialisation
2006 Emerging Markets Partner of the Year	Masters Unified Communications Specialisation
2006 APAC Partner of the Year (Datacraft)	Masters Security Specialisation
2006 US Enterprise Partner of the Year	ATP – Telepresence
2005 Global Gold Partner of the Year	ATP – UCC Enterprise
2005 EMEA Partner of the Year	ATP – Network Hosted Storage
2005 APAC IPC and Security Partners of the Year	ATP – Rich Media Communications
2004 Global Security Partner of the Year	Customer Satisfaction Excellence

 

It is vital for us to ensure that our employees have the latest Cisco certifications and that all our Cisco certifications are kept up to date. We encourage our people to develop their careers and branch out into new technologies, such as from network engineering to performance engineering, or from wireless to enterprise mobility and unified communications. We pay for all training and certification exams related to the role. Online material available via our corporate learning institution, DDU, and employees have access to Cisco’s Partner E-learning Connection.

 

Tandberg:

Dimension Data is well on its way to becoming Tandberg's number one global partner for products and services. Dimension Data Europe was recently recognized as Tandberg's System Integration Partner of the Year.

 

Tandberg said, “Over the past year, Dimension Data has shown enormous commitment to Tandberg and by leveraging their knowledge of IP networks, IP telephony and Microsoft, they were able to position video solutions within a large number of global customers and grow Tandberg revenue over 100%. By having focus and being committed to Tandberg video solutions, Dimension Data is well positioned to become Tandberg's first Global Platinum Systems Integrator."

 

Other partners

Some of our other highly-valued partners we work with include:

 

• Avaya

• Blue Coat

• EMC2

• Genesys

• HP

• McAfee

• Nokia

• Sun Microsystems

• Symantec

 

 

Sales Careers

 

Achieving success in sales at Dimension Data requires energy, drive, confidence and a good dose of competitiveness! If you are up for it, greatness beckons.

 

Positions in sales

Positions in our sales organisation include Sales Team Management, Global Account Management, Account Management, Sales Support, Customer Advocates, Sales Bid Management, Channel Sales and Sales Specialists.

 

Your sales career

We don’t limit our sales people to a single growth path. Sometimes they move across into a technical specialisation or develop their careers by working in different lines business or different regions.

 

Being part of the Dimension Data sales team means that you are at the front line of our organisation. It is therefore crucial that you are equipped with the necessary professional sales skills to excel in your career. The Professional Sales Development Tool is a self assessment where our sales employees evaluate their proficiency level against 21 Dimension Data sales competencies. The 21 sales competencies have been mapped back to specific Dimension Data sales roles which enable our sales employees to get a detailed profile of their strengths and future development needs, against the specific sales role they currently fulfill, or other potential future roles within Dimension Data.

 

Sales training

Our in-house learning institution, Dimension Data University (DDU), has a learning centre dedicated to sales and client -facing employees. Through DDU we provide a wide range of learning opportunities and tools to our sales force for every step of the sales process. Learning covers behaviours, models, products, services and methodologies.

 

Did you know?

Our sales team clinched the deal that resulted in Datacraft Asia deploying and managing India's largest single network. The network was installed in 2006 for the State Bank of India group with over 14,000 branches serving more than 140 million customers.

 

 

Datacraft Sales Academy

Our wholly-owned subsidiary, Datacraft, has a Sales Academy in Asia. The programme aims to align our sales force to a consistent sales engagement model by providing solution-oriented and consultative skills that resonate well with our business model and client base.

 

Following the success of the Datacraft Sales Academy, we have launched our European Sales Academy and our employees and clients are already reaping the benefits.

 

Benefits for sales people

In addition to their basic packages, training, experience and the opportunity to travel, we offer our sales people competitive commissions, regional rewards and global incentives. We also run a number of regional and global recognition programmes with prizes such as holidays with partners to exotic locations.