collaboration

Dimension Data’s Collaboration solutions and services provide organisations with the tools required to tackle staff travel, which has become a significant contributor to an organisation’s greenhouse gas emissions.

Many organisations around the world are attempting to reduce their business travel – especially airline flights – in their efforts to reduce their annual carbon footprint. However, they need to be able to achieve this without losing the productivity benefits of staff interaction and engagement.

Collaboration solutions play a big part in supplementing or replacing the need for real-life staff interaction, providing everything from the face-to-face meeting experience of telepresence, right through to presence awareness and corporate instant messaging. In fact, a successful collaboration environment provides a more effective and faster way to resolve business issues in today’s workplace.

Green ICT strategies should be treated as an extension to existing ICT best practice.

By providing staff with a flexible range of integrated, user-friendly communication tools, organisations have the capacity to reduce the need for staff to travel, which has an impact not just on reducing carbon emissions, but also the associated costs of travel and increased staff productivity.

Therefore, collaboration is not just a “green ICT strategy” – it is also ICT best practice to reduce cost and increase productivity.

Services and Solutions

Collaboration provides integrated voice, video, data and web tools that bring the promise of unified communications to life.
TelePresence provides solutions to share audio, data and video with a distant site or sites, as though the person were truly in the same room, across the conference table from you.
Presence Integration provides integration of presence applications with telephony and desktop applications (Microsoft Office, Cisco IP Soft Phones, Instant Messaging tools).
Unified Messaging is the integration of several different communications media. It enables users to retrieve and send voice, fax, and e-mail messages from a single interface, whether it be a wireline phone, mobile phone, PC, or Internet-enabled PC.

In addition to Collaboration services and solutions, Dimension Data has grouped its Carbon-Friendly Infrastructure solution offerings into three other key areas. Each of these solution offerings are aligned to existing IT solutions, addressing existing ICT best practice, in addition to delivering a green benefit to our clients: