BENEFITS

We listen to our clients needs and design services to deliver business solutions that work for them. When our global and multinational clients said they wanted a single point of contact for all their branches, subsidiaries and interests, we heard them. We created the Preferred Partner Programme which gives us the geographical reach and enables Dimension Data to act as a single point of contact for our clients global requirements.

The Preferred Partner Programme provides the following benefits:

• Consistent service delivery in all countries from all Preferred Partners.
• Our clients are protected by stringent service level agreements.
• Dimension Data provides global pricing. This means that multinational clients can benefit from the convenience of receiving only one quote, in one currency if they so wish.
• Dimension Data can accommodate central or local (in country) billing models.
• Clients can rest assured that only the best-of-breed partners are selected for Dimension Data’s Preferred Partner Programme and the partner network is continuously monitored.
• Clients benefit from a single point of contact accountability and ownership.

The Programme enables clients to have the same Cisco-related services locally, as are available in countries which have a direct Dimension Data presence. This is because Partners adopt our processes and methods and deliver to our high standards of service and quality.