Title	Global State of Play opinion piece 1 - At a Glance
Extract	IT Service Management (ITSM) is striking a chord amongst CIO’s around the globe and gaining recognition as a catalyst for efficiency, alignment, innovation and means to add more rigor and discipline to the IT organisation. Having conquered Europe it is now fast establishing itself in the Asia-Pacific region, and is enjoying a small but moderately growing influence in North America.
Document Type
Comment
Document Link	documentlibrary/opinionpiece/globalstateofplayopinionpiece1ataglance.htm

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