Title	Contrary to popular belief SLAs are adequate and well-aligned
Extract	Johannesburg, South Africa, 7 October 2008 – The efforts by CIOs to develop business aligned SLAs that demonstrate the value of the service being paid for are beginning to bear fruit.
Document Type
Comment
Document Link	documentlibrary/press/contrarytopopularbeliefslasareadequateandwellaligned.htm

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