Title	No easy path to ITSM best practice framework adoption
Extract	Johannesburg, South Africa, 28 February 2008 – ITSM adoption initiatives may be doomed to fail if companies don’t define project objectives as well as strategic support in the early stages. What’s more, sustained success with ITSM requires ongoing development of relevant capabilities across the organisation.
Document Type	Brochure
Comment	Updated press release. To go live on 29th February at 07h00.
Document Link	documentlibrary/press/noeasypathtoitsmbestpracticeframeworkadoption.htm

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