methodologies

Our deployment methodology for IP Telephony is a best practice approach to the deployment and integration of IP Telephony infrastructure, based on the experience we have built up in deploying more than 500,000 IP handsets for clients around the world.

The five project phases are:

• Inception: Project initiation
• Definition: Defining the solution 
• Build: Creating the solution 
• Deployment: Deploying the solution
• Transition: Transitioning the solution to operational support.

We have combined tools, processes and extensive experience to facilitate the successful deployment, integration and adoption of IP Telephony within the organisation in a cost effective and predictable way.

These benefits include:

• More accurate project scoping and costing
• Reduced risk of project failure
• Improved visibility into the project and better handover
• Extended, packaged tools to improve user acceptance and integration
• Streamlined and easier management of infrastructure post deployment.

Our IPT Deployment Methodology is fully mapped and compliant with Cisco’s Lifecycle Services Approach.