Financial services

In the aftermath of the global financial crisis, financial services organisations have been confronted by a rapidly evolving landscape. Both regulatory pressure and competitive forces are driving the need to transform the entire business to a digital operating model.

Survival in today’s financial markets requires a bold transformation strategy to identify where the new frontiers of value lie in a real-time, interconnected, and data-driven world.



Dimension Data understands the challenges faced by banking, insurance, and capital market institutions and recognises that IT is key to addressing both challenges and opportunities in the industry.

Our solutions and services cover specialist areas such as:

  • regulatory compliance and cybersecurity
  • branch-as-a-service
  • digital omnichannel banking
  • cloud ecosystems

Our range of consulting, professional and managed services  will help you assess, implement, monitor, maintain and optimise your IT environment.



​Dimension Data accelerates the ambition of the banking industry


​Dimension Data accelerates the ambition of the insurance industry




Business issues and challenges

 Business issues and challenges

Financial services organisations need to begin their digital journeys in order to harness new capabilities that not only improve the customer experience, but also provide a streamlined, agile, and profitable operating model for the future.

We'll help you accelerate your journey by helping you overcome challenges that may include:

  • developing business-aligned and relevant digital capabilities delivered at scale, globally
  • reducing operational costs through decoupling legacy systems and processes, while delivering fast-moving, and data-driven customer interactions in a continuous delivery model
  • creating a comprehensive and adaptive security strategy and framework to address potential threats and vulnerabilities
Our skills and expertise

 Our skills and expertise

We have a long-standing relationships with over 2,000 clients in the financial services sector, from leading retail and investment banks to global insurance companies. We understand the requirements and challenges of this industry and can respond with global, flexible, and highly competitive services.

Our clients include:

  • 88% of the Fortune 100 Financial Services sector
  • 16 of the top 25 banks
  • 12 of the top 25 insurers
  • over 15 stock exchanges


What our clients say


  • ​"Large financial services provider Old Mutual, with its rich history of success, the need to keep differentiating itself in the market through innovative services is crucial. When it came to managing its communications infrastructure, to invest in additional skills and expertise." Sean Joubert, Managing Director, Dimension Data Middle East & Africa

  • ​TSYS
    ​​​Setting the pace: empowering innovation for TSYS Managed Services (TMS) EMEA

  • ​​​​​​​ING Direct becomes the first bank to fully adopt cloud to innovate
    ​​​​We’re the first bank in Australia to adopt fully cloud computing and the benefits have been very substantial​

  • ​ADEPA’s move to the cloud allows stronger focus on core asset management business
    ​​​The infrastructure that Dimension Data provided consisted of two separate data centres, interconnected to provide immediate and foolproof disaster recovery capabilities.

  • ​​​​​​​​​​​Alexander Forbes uses technology to change customers' lives by enabling their financial freedom
    ​​Partnering with Dimension Data means we don't have to worry about day-to-day IT operations. This frees us up to focus on what's really important to us: finding ways to better serve our customers, to address their financial service needs.

  • ​Next-generation data centre helps Maybank put a human face to banking
    By harnessing the latest technological advances, we can increase our network’s effectiveness and ensure maximum system uptime so that our customers can conduct their banking transactions seamlessly and securely at any time, and anywhere in the world.

  • ​Alexander Forbes uses technology to change customers' lives by enabling their financial freedom



 Featured services and solutions