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 Collaborative workspace

With the rise of the mobile workforce, knowledge workers are choosing to work in new and different ways. They want to consume and create information from anywhere, using any device ... but they also want to feel part of a team.

New team workspaces – that people access from anywhere on any device - therefore extend from unified communications and enterprise social media, to business workflow applications, document management and file sharing tools accessed via the corporate intranet. It's no longer acceptable for your employees to 'make do' with substandard, restrictive infrastructure and applications. Low levels of user adoption affect productivity, efficiency and profitability.

Overview

 

​Your challenge is integration and enablement. Which approach do you take to bring together all the communication and collaboration tools your employees need to perform at their best ... and offer it to them in an efficient way, wherever and whenever they choose to work?

In order to help you accommodate the new world of work by creating a well-integrated collaborative workspace – that supports a mobile work style - , our approach covers these areas:

  • People: through unified communications and collaboration  and enterprise social media, you can introduce new ways of enabling a more interactive work style among colleagues. A work style that makes it simpler for everyone to weave rich communication mediums like voice and video into traditional ones like email.
  • Process: using workflow tools, such as Microsoft® SharePoint, you ensure smooth and effective work processes to streamline collaboration.
  • Information: using enterprise content management, and file storage and sharing tools, your employees have a central place for creating and sharing knowledge. These tools extend to the cloud and allow sharing with business partners and clients.
Benefits
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 A well-integrated collaborative workspace will benefit your business by offering:


Higher productivity: when your employees can find answers to their questions faster and easier, they work more efficiently and productively.
Stronger employee engagement: when employees are more efficient and productive, they feel more confident about the value they add and are more involved in making decisions and driving the business.

Enablement of new work styles: introducing concepts such as 'hot desking' and work-from-home options adds to your employees' job satisfaction and improves productivity.
Greater customer satisfaction: improved employee satisfaction and productivity are directly related to better levels of customer service.
What we offer

 

​Our How Do You Meet Assessment  analyses the way employees work together and communicate, so we can recommend the optimal visual communications infrastructure to integrate with your collaborative workspace.

Dimension Data's Unified Communications Implementation Methodology paves the way for smooth unified communications implementations. It includes an Adoption Management Programme, which focuses on user training and streamlined management of infrastructure.

With our Microsoft® SharePoint Deployment Planning Services, we help you develop a comprehensive plan for a more secure, efficient, and productive SharePoint environment. These Services help lower the risk and cost of planning your deployment by using best practices.

Our Managed Service for IP Telephony provides life cycle support and management for your complete IP telephony environment, enabling you to focus on your core revenue-generating activities.

Our Cloud Services for Microsoft  consist of Cloud Services for Microsoft® Exchange, Cloud Services for Microsoft® SharePoint and Cloud Services for Microsoft® Lync. These can be purchased independently or together as a Business Productivity Suite for the Cloud.

We also offer solutions in unified communications and collaboration and enterprise mobility  which will contribute to creating more effective and efficient collaborative workspace.

Latest thinking

 

Why work with Dimension Data?
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We have more than a decade of experience in architecture, design and governance of collaborative workspaces
We have the most advanced Microsoft certifications for collaboration including global Gold Competencies in Portals and Collaboration, Content Management, Digital Marketing, Server Platform, Identity and Security, Messaging and Communications
73% of Global Fortune 100 and 59% of Global Fortune 500 are clients
We use our expertise in networkingconverged communications securityMicrosoft solutionsdata centre and contact centre technologies – and our specialist skills in consulting, integration and managed services – to create customised solutions for your collaborative workspaces.