Dimension Data Positioned in Leaders Quadrant for COPS Magic Quadrant, Worldwide
January 10, 2012 - Dimension Data, the global specialist IT solutions and services provider, today announced it has been positioned by Gartner, Inc., in the Leaders Quadrant of the Magic Quadrant for Communications Outsourcing and Professional Services (COPS) report. Read more
Dimension Data Delivers Double Digit Growth for 2011 - Revenues top US$5.8billion
December 12, 2011 – Dimension Data, the specialist IT solutions and services provider today announced a strong set of results for the year ended September 2011 with revenue increasing 14.8% to reach US$ 5.79 billion from US$ 4.74 billion in 2010, and double digit operating profit growth of 10.8%. Read more
Avaya Names Dimension Data Breakthrough Partner of the Year 2011
November 9, 2011 – Dimension Data announced today that it is the recipient of Avaya’s EMEA Breakthrough Partner of the Year award. Read more
Dimension Data Unveils World’s ‘First Truly Global’ Managed Services for Visual Communications
October 31, 2011 - Exploding interest in visual communications is accelerating user adoption maturity and speeding up the drive to connect seamlessly to a broadening variety of environments which range from the corporate office, B2B, home and mobile users and even consumers. Read more
Interactions 17 - The Contact Centre's Evolving Role
This edition focuses on contact centre benchmarking and explores how contact centres balance technology with evolving customer needs; service operations in the public eye; self-service, and the contact centres’ strategic role in business.
Network Access Control Set to Reclaim its Place on the Corporate Agenda
While the buzz around it may not yet have reached full volume, the signs indicate that Network Access Control (NAC) is poised to lift itself out of the trough of disenchantment into which it fell several years ago. This opinion piece explains why and how.
Contact Centre Self-Service Perception versus Reality White Paper
Self-service is designed to enable choice and improve user access. The fact that it reduces costs and allows a service to be provided at a much cheaper price should surely make the whole concept even more attractive. Is this the case?
Merging Tablets into a Secure Mobility Strategy
This opinion piece provides insight into how and why organisations can and should merge tablets into a secure mobility strategy.
Westland Milk Products Case Study
Westland needed to refresh its IT environment and build a new disaster recovery framework with ongoing support. Dimension Data New Zealand understood the client's requirements and proposed practical and affordable solutions.
kgb Case Study
Uptime Maintenance and Support Services enable kgb to maintain nearly flawless network performance on a global basis while increasing network traffic, adding new services, and holding the line on the cost of network support.
Accessible Media Case Study
Accessible Media partnered with Dimension Data to plan and implement a network technology refresh related to its office move and ensure a strategy that would support future expansion.
Fonterra Case Study
To operate successfully in a competitive global environment, Fonterra needed timely access to relevant information. This enabled them to ensure key decisions are always fact-based. Partnering with Dimension Data has made these aspirations a reality.