BUILD
- Requirements gathering
- The procurement process
- Integration and deployment
- The transition to support
Deep industry and technical expertise in
Network Integration and our other five lines of business (Data Centres,
Security, Converged Communications, Operating Environments and Messaging, and
Customer Interactive Solutions); combined with our project management
methodology, Primer, ensure that we deliver on time and budget and to client
expectations.
Procure:
Dimension Data provides an uninterrupted flow of goods and materials at the
right place, price and time.
- Commercial Management – ensures cost predictability and applies procurement models
- Order management – consists of global sourcing and full product procurement
management
- Logistics Management – includes real time track and trace and customs clearance
Our expertise and systems achieve seamless IT sourcing:
- Dimension Data Direct – eProcurement portal
- TransIT – track and trace system
- Dimension Data Commerce Centre sees to
the Procurement and Supply Chain Management of IT infrastructure and
follows an approach of source, move, clear and deliver, to ensure
operational excellence is achieved throughout the cycle.
Integrate:
Dimension Data creates the solution and unifies it with existing client
business and technology processes.
- Requirements Definition – gathering and producing all requirements, and an analysis
of operational impact
- Detailed Solution Design – creating functional and technical designs, reviewing
system engineering, testing the design, training and deployment
- Solution Creation – staging, installation, configuration, development and
integration
- Solution Testing – integration, stress and user acceptance testing
Deploy:
The solution is introduced into the client organisation with minimal
disruption and risk.
- Operationalise Solution – rolling out, monitoring and reviewing performance
- Stakeholder Training – training end users, administrators and systems support
- Documentation Finalisation – creating user manuals, specifications, and operational
procedures
- Support Transition – transferring knowledge to support staff
