Supporting technologies and vendors as and when and wherever you want.
When it comes to network support, our clients are confident in our ability to execute and the reason for this is simple. Although extensive, our capabilities are delivered through standard offerings namely Vendor Maintenance Aggregation (VMA); Uptime Maintenance and Uptime Support. These multiple service offerings are delivered with consistency across the world, for multiple vendors and for multiple technologies. It is this consistency in the execution of our support services that clients have come to expect from Dimension Data.
We offer a consistent support experience to our clients. At Dimension Data our approach to the development of support services is aligned to the framework set out in ITIL v3 , ensuring that what we deliver in terms of support services and how we deliver the services is nothing less than what you expect from the market.