MANAGED STORAGE
Continuous high availability and
operational efficiency requires significant skill in many disciplines,
coupled with broad experience and ongoing process management. Dimension
Data’s Managed Storage Service provides businesses with the confidence that
critical data will always be accessible and secure. It removes the burden of
highly complex change and configuration management and avoids the costs of
growing the skills of the IT team. We free up businesses to focus on what
they do best.
Service Details
Through sophisticated Remote Monitoring, highly-tuned Change Management
Processes and Storage Expertise, we deliver:
- 24 x 7 Remote monitoring
- Configuration and change management
- Fault isolation and problem resolution
- Event data collection and notification
- Performance, Operational and Capacity
Management Reports
- Web-based portal for management information
and decision making
Dimension Data’s Managed Storage
Services benefits businesses by:
Lowering Cost
- Removing the need for costly capital
investments
- Creating predictable and affordable
monthly IT costs
- Eliminating the upfront and ongoing
training of your IT team and the burden of additional timely operational
tasks
- Curtailing the time required for
storage management tasks such as the provisioning of new hosts or
additional storage facilities
Reducing Risk
- Proactive monitoring on a 24 x 7 x 365 basis
to identify potential faults before they happen
- Proactive health checks to ensure
optimal performance and configuration
- Stringent change management processes
to ensure configuration changes are fully researched, documented, and
that a recovery plan is in place
- Multi-disciplined experienced
professionals with strict adherence to skills and training maintenance
Improved Productivity
- High availability and reduced downtime
- Ability to focus IT resources on
initiatives that deliver higher business value
