Instant Messaging & Presence

Instant messaging (IM) has revolutionised the way people communicate as individuals and is now set to change the way organisations conduct business and transact. Many information workers have turned to public instant messaging services for instantaneous communication with colleagues, business partners and customers. However, these services provide no identity checks, no security or encryption to protect sensitive corporate information and no centralised logging or archiving of messages and files.

This model of communication, when secured and unified with existing communication systems, can streamline and simplify information exchange across your organisation. Many organisations see the benefit of bringing IM into the corporate communications infrastructure to harness its benefits and to secure the business against risk.

Dimension Data works with organisations to deploy secure, robust corporate instant messaging solutions that enable realtime communication and collaboration that improves productivity, shortens time to market and reduces communications costs.

Our solution is based on Microsoft® Lync™ Server 2010 and incorporates Dimension Data’s proven processes and technology expertise.

Our Service Offerings

• Planning, Deployment and Integration Services for Microsoft® Lync™ Server 2010