our solutions
Our
many years of experience in deploying voice and collaboration solutions for
clients around the world, and partnerships with leading technology vendors in
this space, has enabled us to deliver solutions that improve employee
productivity, customer satisfaction and reduce communications costs.
Our
solutions for unified communications include:
IP
Convergence Assessment
Dimension
Data’s assessment and roadmap for IP convergence is an independent,
consultative analysis, evaluation and business recommendation methodology,
tailored to individual organisational needs. It delivers critical direction
required by organisations that wish to integrate and maximise the value that
IP has to offer.
IP
Telephony
Dimension
Data helps organisations to exploit the advantages of voice communication
over IP, and to migrate in a cost-effective manner from legacy technologies
such as TDM and Centrex to IP Telephony. We assess, migrate, integrate,
secure and manage IP telephony to help clients mitigate the risk of
end-of-life PBXs and reduce the operational costs associated with managing
and administrating multiple networks.
Managed
IP Telephony
Dimension
Data’s Managed Service for IP Telephony provides lifecycle support and
management for IP Telephony environments, removing the operational complexity
and costs associated with the ongoing management of core communications infrastructure.
Secure
IP Telephony Assessment
Our
Security Assessment for IP Telephony is an assessment and remedial service
based on a documented set of guidelines and best practices for securing
enterprise IP Telephony infrastructure against risk now and in the future. It
helps organisations to protect their investments in IP Telephony against
exploit, fraud and abuse.
Integrated
Collaboration
Our
Integrated Collaboration solution significantly improves the ways that
individuals and groups interact and perform. Our solution integrates multiple
new and existing communication channels, including key technologies like IP
Telephony, Presence, e-mail, audio and web conferencing, voice mail, unified
messaging and instant messaging.
IPAD
The
IPAD solution simplifies the deployment and management of Cisco Call Manager
by integrating user identities between Microsoft Active Directory and Cisco
Call Manager. IPAD acts as middleware between these two directories to ensure
that both directories are consistent up to date.
For
more on any of these solutions, click on the links on the right side of this
page.
