A Strategic Approach Underpinned by Sound Architecture

To maximise the benefits that Unified Communications offers, relevant technologies need to be integrated into the overall company communications environment and designed with user requirements and behaviour in mind. This requires IT decision-makers to consider how Unified Communications aligns with the overall business strategy, how users need to be segmented and engaged, and which technologies deliver greatest business value.

It then becomes important that the infrastructure deployed continues to meet business requirements in the future. How flexible and future-proof are they, and how easily can they be integrated into the current environment and business processes?

A robust architecture is vital in ensuring a Unified Communications infrastructure that delivers on business objectives, but rolling out a future-proof architecture is complex. How do you measure and achieve an ROI? Which platform or combination of vendors do you choose? What impact will it have on the rest of your IT environment? How do you rationalise and standardise technologies? How do you deploy presence and identity across all the silos?

A strategic plan, supported by a sound technology architecture and roadmap is essential to the success of any Unified Communications implementation.

Dimension Data offers a series of practical and pragmatic strategy and architecture services to help you understand the benefits of Unified Communications to your organisation and plan for the future, before embarking on a project.

Our Services

Unified Communications Development Model

Business Value Planning Services