A Unified Mailbox that Works

Workers can spend up to 58% percent of their workday (approximately four hours) away from their desks. Being out of touch half their workday can mean risking relationships that are increasingly essential in today's customer-centric economy.

If your organisation has a distributed or mobile workforce, unified messaging will improve productivity and responsiveness by integrating various streams of communication into one central inbox, accessible from any location and using a variety of devices.

Through structured engagements, Dimension Data’s unified messaging experts share best practices around deployments, analyse your specific requirements, identify the most suited technology options for your needs and work with your IT team and key business stakeholders to create comprehensive deployment and implementation plans.  We take into account the requirements of your current PBX, network infrastructure, email platform and desktops.

Dimension Data plans, integrates and supports Microsoft® Exchange Server 2007 Unified Messaging for clients who need to consolidate disjointed messaging systems such as e-mail, voice, SMS and fax.

Exchange Unified Messaging is less expensive to license and support, and is easier to integrate than other PBX-driven messaging systems. In addition, it makes use of existing and supported hardware and storage infrastructure and is governed by existing organisational and IT policies and procedures.

Our Services

• Unified Messaging Planning and Deployment Services