Managed Services for Security
Dimension Data has over two decades of
experience in assisting clients to plan, build, support and manage secure
complex networking infrastructures. We are a single management provider that
fulfil both network and security needs - enabling a single
infrastructure-based Service Level Agreement (SLA), that results in reduced
cost and lowered risk.
Our Managed Services for Security are
delivered in a consistent manner across multi-vendor platforms to
multi-national and regional clients around the globe from 5 regional, 24 x 7
Global Service Centres.
Dimension Data’s Global Services
Operating Architecture framework governs how we assess, implement, optimise,
monitor and maintain the various layers of a security environment. The
framework allows our entire global organisation to act as a single entity,
sharing knowledge, experience, and resources – online, in real-time, 24 x 7 x
365.
Our Managed Services for Security
include:
Managed Secure Infrastructure (MSI)
Services
Dimension Data’s MSI Services focus on the management of converged security,
networks and systems infrastructures. These services assist our clients in
tracking their IT systems to optimise performance, and to ensure maximum
Return on Investment of security infrastructure spend. Infrastructure
problems are identified and diagnosed before they impact your business and
customers.
MSI Services include elements of
infrastructure planning (architected on Dimension Data’s Adaptive Secure
Infrastructure model), our Intrusion Management Architecture, operational
management of the combined infrastructures, as well as network and security
optimisation.
Security Assurance Services
Dimension Data delivers a number of proactive technology maintenance actions
on your security equipment on a weekly, monthly, quarterly or ad hoc basis.
This service includes policy definition and audits, configuration sanity
checks, log file analysis and interpretation, vulnerability scanning,
penetration testing, device tuning, architecture reviews, standards and
guideline development and security roadmap guidance.
Through this service, we assist clients
to constantly maintain and improve a corporate security posture, minimising
the threat of potential security exploits.
Assurance Services address new and
emerging technology challenges such as VoIP security, wireless security and
perimeter security.
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Dimension Data offers tailored managed
services to address all
your information security needs
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Maintenance Service for Security
Our Maintenance Services for Security cover the essential elements of support,
break-fix maintenance and trouble-shooting services, 24 x 7. This service
enables clients to customise the coverage they need to suit their business
requirements with flexible SLAs. We offer Maintenance Services for Security
for all security technologies deployed by our consulting engineers.
Maintenance Services for Security
guarantee a fast response to, and quick resolution of IT systems issues.
These services assist in:
- Preventing potential financial loss due
to security system outage
- Reducing costs associated with hiring,
training and retaining expensive professional security resources
- Improving the quality of maintenance
repairs utilising Dimension Data’s vast pool of dedicated security
resources and depth of experience
