Answers to your questions

Answers to your questions

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I have forgotten my password, what do I do?

You will need to find a position you are interested in, click on "Apply Online", and then click on the "Forgot your Password" link. You will be asked to enter your username an email address. You will receive an email with a link and access code to update your password.

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I have forgotten my user name, what do I do?

You will need to find a position you are interested in, click on "Apply Online", and then click on the 'Forgot your Username' link. You will be requested to enter your email address and select "Validate"', then your username will display on the next screen.

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I need to change my email address, what do I do?

You will need to sign in and click on "My Account Options" at the top of the screen. In the Personal Information section, select "Edit" and provide your new email address in the email address field.  .

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My Account has been locked, what do I do?

Your account will lock as a security measure after three unsuccessful attempts were made at logging in. To unlock your account, please email us at recruitmentqueries@za.didata.com.

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I cannot upload my resume, can I submit a paper resume?

All resumes need to be attached electronically to your online application. To upload a resume, click "Browse" and select the relevant file. You can upload a scanned copy of your resume in PDF format. However, if you upload a Word document, the system will upload the file and extract some data included in the resume. Once the uploading process is complete, you must verify the fields containing values automatically extracted from the resume. You may have to manually correct or complete some fields.

 

If you are unable to upload your resume document or a scanned copy of your resume please contact us at recruitmentqueries@za.didata.com .

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I started an application, but had to leave my computer and the application closed, what do I do?

You will need to log into your application account and go to "My Jobpage" and look for your draft application. If the position is still posted, you can click on "Finish/Edit my application". If this option is not available the position is no longer posted.

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If I want to apply for more than one job do I have to fill out a new application every time?

Yes, but the information you entered previously is saved. All you will need to do is verify the accuracy of the data.

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What are the essentials in terms of academic requirements, work experience and industry qualifications/training/certification?

A strong skills background is a must for various functions. This does not mean that certifications are a must, but the willingness to learn and achieve certifications is essential. We also look for the right personalities. Our employees must feel comfortable working in an international company with a multicultural approach. They should also show willingness to "walk the extra mile" for our clients. Furthermore they must be proficient in the universal business language – English. An additional language is an advantage

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What should a resume contain?

Your resume (or CV) should be a reflection of yourself. We look for information about your background, your work experience, internships, and in the technical environment, we look for managed projects or implementations where you have a proven track record of success.

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What role do "interests" and "references" play in your choice?

References are important to us. From references we can learn more about your background and what you have done in the past. Interests are also important. After all, a job is important, but it´s not everything in life. Balance between work and play is vital to achieve the best results in your career. If somebody has strong interests like team sports, you can assume that he is a team player, he is taking care of his health - and this is a strong plus.

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What are the essentials for the interview?

Be on time for your appointment! Do your homework and read up on the basics about Dimension Data´s products, solutions and services portfolios. We love to chat with candidates about new technologies and their respective markets. We try to find out if you are aware of what we are doing and in which markets we are really strong.

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Are there any general tips or advice you have for candidates?

Be yourself and be prepared on what your future employer is doing in the market. Ask yourself "why Dimension Data?" and "why now?"

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Can I view my resume and applications online?

Yes. You can view your profile online and edit and update your profile. This profile provides us with your personal details, work history, educational qualifications, and any uploads you wish to share with us.

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Are my personal details safe if I apply online?

Dimension Data subscribes to the strictest privacy and security compliance requirements globally to ensure that your data is securely hosted. You will however need to agree to provide your personal information by accepting our Data Privacy statement as part of the application process.

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Will I be able to apply for more than one vacancy on the system?

 Yes. You can apply for multiple vacancies in the same country or in various regions. You will however be required to complete an application for each job opportunity you are interested in.

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Is there a maximum number of jobs I can apply for?

No, you can apply for as many positions as you like. You can also create your profile initially and this allows for easy application each time. With each application you would need to validate your profile data to ensure its accuracy.

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What happens if I withdraw my application?

If you withdraw your application, you will not be considered for the opportunity, nor will you be able to re-apply for that specific job opening.

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