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 Data centre management and automation

In the digital age, running legacy and cloud-based infrastructures – whether they be on-premise, off-site, or hosted – isn't easy. How do you evolve your existing operational policies, procedures, and toolsets to unlock the full value of your hybrid IT infrastructure, eliminate operational siloes, and create a unified set of operations?

​If you move workloads to the cloud, you also need to put in place the appropriate governance and audit controls to provide board members, auditors, and regulators with the assurance that you're using cloud effectively and securely.

Overview

 

This can be a complex task if IT isn't your organisation's core strength, and can lead to escalating costs due to inefficiencies and waste. And acquiring the skills and tools to manage your environment can be time-consuming and costly. 

Using managed services to deliver end-to-end data centre management and implement automation technologies drives down costs, freeing up funds for innovation. It also enables IT to be more responsive to change and provides you with the skills you need to accelerate your infrastructure transformation journey. With managed services, you can focus on strategic initiatives and driving innovation for the business without having to spend too much time on day-to-day operations.  

Managed services can also help you bolster your security and ensure effective governance in your IT environment. Managed services enables a high-performing hybrid IT environment, thereby enabling you to optimise IT service levels and deliver better business outcomes. 

Once you have highly automated processes within your data centre, and laid any security and compliance concerns to rest, you can spend less time focusing on the technology itself and more on finding ways to align your IT organisation with the business.  

Investing in managed services also provides relief from the headache of finding, hiring, and retaining scarce technical talent.

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  • Turn your data centre into a business response centre

    Experience data centre automation that works, with Dimension Data’s Managed Services for Data Centres.

Benefits
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 Benefits

​​Dimension Data provides the right combination of people, processes, systems, and technology across on-premise, cloud, the network, and security to maximise the value of your IT infrastructure and operations while simplifying the management of your hybrid IT environment.

With our managed services capabilities you can:
Implement automation and process management within 90 days and with minimal capex: You benefit from our best practice knowledge and ITIL-aligned processes across each of your IT operations domains, full automation, and end-to-end process management, with no upfront or ongoing licensing costs. 

Maximise availability and performance with proactive monitoring and seamless, integrated management:
Our autonomics-based delivery platform increases availability and IT operational efficiency. We make use of ‘virtual engineers’ to proactively monitor and address peak loads at unlimited scale, significantly reducing manual tasks and mean-time-to-resolve.

Manage securely across on-premise, cloud, and the network:
Unlike many managed services providers, we offer end-to-end management that spans your on-premise assets, cloud, and the network including:
  • enterprise workloads and virtual machines in the cloud
  • the networks that connect your data centres and cloud services
  • the security that’s integrated within these environments

View the health and performance of your end-to-end IT environment:
With our unified services portal you can get a cohesive view of the health and performance of your entire hybrid IT environment, from both a business process and IT perspective.

Optimise infrastructure investments with flexible pricing options:
Our pricing model is simple – you pay us only for what we manage. 

>  Find out more about our Managed Services for Data Centres

What we offer
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 Dimension Data’s approach involves using people, processes, tools, and technology to drive efficiencies and transformation within your IT operations.

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​Our automation and management services to transform IT operations include:

 


Managed Services for Data Centres:
You can be flexible in terms of your choice of technology, while we take responsibility for the operational management of your data centre infrastructure across the network, servers, and storage for on-premise and cloud environments. We ensure that your infrastructure is reliable and scalable, enhancing information availability and data performance.

Managed Services for Enterprise Networks:
Handing over the day-to-day management of your network infrastructure to Dimension Data allows you to offload IT operations and service management without compromising either your control of the IT environment, or your focus on architectural and network strategy required to meet business goals.

Managed Security Services:
We manage and operate your infrastructure in a way that ensures that all your policy, compliance, performance, availability, and capacity needs are met. We cover people, processes, technology, and threat insight, and support outsourced, cloud-based, and hybrid security infrastructures across multiple vendors and technologies.

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Learn more about how we can help you determine the best solution that supports your business objectives. 

 

 

 

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Why work with Dimension Data?
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 Why work with Dimension Data?


​a proven management and automation delivery platform that allows the management and monitoring of hybrid IT infrastructure
 
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our automated process management can decrease manual tasks and mean-time-to-resolve by up to 50%
 
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​our global footprint means you’ll get a consistent service, wherever you operate, and local support
 
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we provide you with a window into the health and performance of your entire IT environment
 
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robust, scalable service platforms, and enterprise-grade cloud offerings
 
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​over 30 years’ experience in delivering data centre services and solutions
 
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more than 12,000 technical certifications