Helene, South Africa

Helene is a Customer Interactive Solutions (CIS) presales consultant for Dimension Data in South Africa. She is currently focused on planning and architecting integrated speech self-service proposals and projects. She has a Bachelor of Engineering Degree in Electronics as well as a Masters in Business Administration degree. She operates from Dimension Data's Cape Town offices. Helene has 15 years experience working on integrated systems, the majority of this time spent in the contact centre industry.