Title	Consumer Services Company
Extract	A US based consumer services companys' call centre technoloty was out-of-date, no longer supported by the vendor, and lacked scalability and flexibility to meet current and future needs.
Industry	Service Providers
Document Type	Case Study
Comment
Document Link	/na/documentlibrary/casestudies/cis/consumerservicescompany.htm
Solutions & Services	Customer Interactive Solutions

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