Title	Global Survey Shows Companies are Increasing Adoption of Contact Center Technologies
Extract	NEW YORK – (March 19, 2007) – Today’s consumers are poised for fast-fingered activity – punching in social security numbers, account numbers and other information – while in queue on a typical call to banks, electric companies and the like.
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Document Link	na/documentlibrary/other/globalsurveyshowscompaniesareincreasingadoptionofcontactcentertechnologies.htm

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