Title	2006 Dubbed "Year of the Customer" for Contact Centers According to Dimension Data Study
Extract	Haupaugge, N.Y., 21 February 2006 - Dimension Data, a $2.7 billion IT solutions and services provider, today announced results from its eighth annual Contact Center Benchmarking Report. The report indicates that 2006 is likely to be the year of the customer.
Document Type	Press Release
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Document Link	na/documentlibrary/press/2006dubbedyearofthecustomerforcontactcentersaccordingtodimensiondatastudy.htm

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