Title	Link Between ITSM Best Practice Framework Adoption and Quality and Reliability of IT in Business
Extract	NEW YORK — (April 8, 2008) — According to research commissioned by Dimension Data, one of the biggest drivers for IT service management (ITSM) adoption is the desire to create a common business language that ensures IT, the business and third-party partners/suppliers all communicate effectively, so as to deliver the highest levels of service to clients.
Document Type
Comment
Document Link	na/documentlibrary/press/linkbetweenitsmbestpracticeframeworkadoptionandqualityandreliabilityofitinbusiness.htm

Click here to download.