telephony
If your organization is concerned about rocketing telecommunications costs and a lack of functionality in your existing PBX, integrated IP Telephony could be a solution to the problem. The convergence of voice, video and data over IP offers new ways for organizations to communicate with customers and business partners that creates new opportunities, reduces costs and improves efficiency.
Dimension Data helps organizations to exploit the advantages of voice communication over IP, and to migrate in a cost-effective manner from legacy technologies such as TDM and Centrex to IP Telephony. We assess, migrate, integrate, secure and manage IP Telephony to help clients mitigate the risk of end-of-life PBXs and reduce the operational costs associated with managing and administrating multiple networks.
Our Approach
- A convergence readiness assessment
- A proven methodology for deploying IP Telephony
- An approach for securing IP Telephony
- Call control and billing tools
- A Managed Service for IP Telephony
Before making the move to convergence and IP Telephony, organizations need to understand the ultimate benefits, investment requirements and the route that makes most sense for their state of maturity.
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Dimension Data’s Secure IP Telephony Assessment Service helps organizations to protect their investments in IP Telephony against exploit, fraud and abuse.
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Many organisations decide to invest in IP Telephony because of the promise of cost reduction and greater functionality. To deliver on this promise, the technology needs to be well deployed and integrated with the organization’s existing systems and processes.
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Dimension Data’s Managed Service for IP Telephony provides lifecycle support and management for IP Telephony environments. Our service enables organisations to focus on core revenue-generating activities.
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Many organisations grapple with internal telephony cost allocation, inefficient calling patterns and telephony abuse within their environments. This can have a significant impact on communications costs and system productivity.
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