MANAGED STORAGE
Continuous high availability and operational efficiency requires significant skill in many disciplines, coupled with broad experience and ongoing process management. Dimension Data’s Managed Storage Service provides businesses with the confidence that critical data will always be accessible and secure. It removes the burden of highly complex change and configuration management and avoids the costs of growing the skills of the IT team. We free up businesses to focus on what they do best.
Service Details
Through sophisticated Remote Monitoring, highly-tuned Change Management Processes and Storage Expertise, we deliver:
- 24 x 7 Remote monitoring
- Configuration and change management
- Fault isolation and problem resolution
- Event data collection and notification
- Performance, Operational and Capacity Management Reports
- Web-based portal for management information and decision making
Dimension Data’s Managed Storage Services benefits businesses by:
Lowering Cost
- Removing the need for costly capital investments
- Creating predictable and affordable monthly IT costs
- Eliminating the upfront and ongoing training of your IT team and the burden of additional timely operational tasks
- Curtailing the time required for storage management tasks such as the provisioning of new hosts or additional storage facilities
Reducing Risk
- Proactive monitoring on a 24 x 7 x 365 basis to identify potential faults before they happen
- Proactive health checks to ensure optimal performance and configuration
- Stringent change management processes to ensure configuration changes are fully researched, documented, and that a recovery plan is in place
- Multi-disciplined experienced professionals with strict adherence to skills and training maintenance
Improved Productivity
- High availability and reduced downtime
- Ability to focus IT resources on initiatives that deliver higher business value
