Monitoring Service for Servers & Applications
Dimension Data’s Monitoring Services for Servers and Applications eliminates the need to own expensive management systems and frees up IT resources to work on projects that are more closely aligned to the business strategy.
Continuous Service Improvement
Our Monitoring Services for Servers and Applications ensures the availability and performance of organizational servers and applications, and proactively seeks opportunities to reduce incidents and extend infrastructure.
Dimension Data turns the operational intelligence gained from monitoring servers and applications into actionable projects that improve infrastructure and processes resulting in continuous service improvement.
Using proactive engineering resources, we analyze and trend information, perform capacity planning and make recommendations on areas for improvement. This results in fewer performance-affecting events, timely capacity-based infrastructure upgrades and optimal system performance.
End-to-end Server and Application Monitoring
- Server hardware and operating systems - Intel Servers, Microsoft Windows, HPUX, SUN Solaris , IBM AIX, Linux, VMware
- Monitoring of key processes, services, and log files incl. Windows Event Viewer Log Files
- Network services - DNS, WINS, DHCP, AD, LDAP, NFS, NIS, LP, Sendmail
- Applications - Microsoft Exchange, Microsoft SQL Server, IIS, Oracle, Apache
Benefits Summary
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Reduced Downtime & Risk of IT Disruption |
- 24 x 7 x 365 Coverage
- Proactive monitoring of servers & applications
- Reduction in the number and frequency of server incidents
- Improved mean time to repair if an incident occurs
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Improved Operational Intelligence |
- Improved capacity planning
- Service provider performance measurement
- Identification of infrastructure enhancements
- Instant access to reports and information on the health and performance of applications and servers
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Continuous Service Improvement Process |
- Identifying actionable projects to improve infrastructure and process on a continual basis.
- Periodic business requirement reviews
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Improved Use of IT Resources |
- Re-deployment of IT resources to business aligned projects
- Reduced cost associated with training staff on new technologies and processes
- Benefit from Dimension Data’s skills and experience, gained from working with thousands of clients around the world
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Improved Service Levels and Availability |
- Managed against pre-defined SLAs
- Scheduled tasks and reviews
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Professional Advice |
- Dimension Data will provide guidance when you need to make business-impacting information technology decisions
- We provide access to the latest technology and skills
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