collaboration
Most organizations today have heterogeneous environments from multiple manufacturers. Dimension Data’s collaboration solutions make it possible to collaborate instantly in a more powerful and secure way.
We provide integrated voice, video, data and web tools that bring the promise of unified communications to life.
We work with leading technology vendors like Cisco, Microsoft, Tandberg and Nokia to provide businesses with practical solutions for their specific needs.
Business Benefits
- Richer interaction through a single interface, independent of device and location
- Eliminates the cost and inconvenience of managing disparate systems
- Reduces risk through a holistic approach to information storage, archiving and security
- Improves communication efficiency, resulting in improved productivity and customer satisfaction
- Leverages existing investment in office productivity software, operating systems and telephony systems
Organisations with multiple branch offices often face the challenge of the communication cost and time delays associated with virtual teams and cross-business decision making. Audio, video and web conferencing provide a faster way to resolve business issues in today’s workplace.
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To meet the demands of modern business, employees are required to work in new ways – from multiple offices, across different time zones and often in virtual teams. Dimension Data’s Integrated Collaboration solution provides integration of presence applications with telephony and desktop applications (Microsoft Office, Cisco IP Soft Phones, Instant Messaging tools).
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In a world where technology facilitates communication from a multitude of devices and from any location, users expect to be able to access their messages from anywhere. Unified messaging (UM) is the integration of several different communications media.
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