VALUE ADDED SERVICES

Many Service Providers today face price and margin erosion on their traditional offerings. This, coupled with customers that turn to the competition based on price or convenience make profitable growth very difficult. It is therefore imperative to drive new revenue streams and reduce churn.

Our Enhanced Applications, value added services packaged for rapid deployment, allow you to take advantage of new IP-based services that drive innovative revenue streams and increase network traffic. These solutions are easy to implement and execute, designed with a quick Return on Investment in mind.

Solutions include:

Hosted Solutions
Exploit your natural advantages such as existing connectivity and economies of scale, to launch hosted services into the market. Driven by increasing levels of complexity and the need to focus on core business, there is a clear trend towards businesses purchasing a service over a network rather than owning the technology themselves.

We invite you to leverage our experience and knowledge of your customers’ needs and our market-proven portfolio, including:

• IP Voice in the Cloud – IP Centrex or hosted iPBX offering cost reduction and richer functionality;
• Security in the Cloud – specialised Perimeter Security, reducing risk and vulnerability;
• Customer Interaction in the Cloud – virtual call centre seats, including routing, distribution and queuing, CTI, recording, voice response and self-service voice and reporting and administration offering cost reduction and increased flexibility; and
• Back up and Disaster Recovery – secure, encrypted off-site backup to reduce business risk from data loss and address new, demanding corporate governance requirements.

Advanced Voice
Differentiate your voice services with enhanced, IP-enabled features such as presence, collaboration, conferencing and push-to-talk. Reduce costs on standard features such as freefone and televoting with new-generation IN operating across TDM and IP, voice and data services.  Naturally our solutions address the often overlooked security issues and encompass regulatory requirements such as lawful intercept and number portability.

Broadband and Multimedia
Exploit convergence to offer your customers productivity enhancement and entertainment with services such as video telephony and conferencing, video streaming, presence, mobility, messaging and collaboration.

Advanced Mobile
Add value to your customers with universal number, freefone, VPN and premium voice services, corporate mobility services, Internet and data services, location services and premium SMS.