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firsts and bests
- On 14 November 2003, Cisco appointed
Dimension Data as its first Global Commerce Specialist Partner. This
translates into the following benefits for our clients:
- Global footprint
- Global commerce
- Global logistics
- Global order management
- Global invoicing.
- In 2003, Dimension Data’s Procurement
and Logistics Division won the Logistics Achiever Awards, outperforming
leading supply chain players to emerge as the market leader.
- Our service excellence led to
commercial growth and in 2005, Dimension Data’s Procurement and
Logistics Division delivered more than $100 000 000 000 worth of
networking equipment to 116 destinations globally.
- Our client-centric approach continues
to reap tangible benefits for our clients. In 2005 Dimension Data saved
BMW $125 000 in taxes and duties in just one transaction, by efficiently
and correctly clearing goods through Customs!
- In the first ten months of 2005,
Dimension Data delivered 10.68 tons of equipment worth $2 681 528 to
Hong Kong and 78.55 tons worth $51 969 193.14 to the UK.
- Dimension Data has a 98% success rate
in achieving its Global Procurement and Logistics leadtime of 10 working
days.
- Client satisfaction surveys show that
our management and on the ground teams are our greatest asset. They are
invariably described as
- Prompt
- Accurate
- Helpful
- Client-focused
- Knowledgable
- Experienced
- Providing local language support.
- Through integrating our systems with
our partners, Dimension Data is able to proactively manage issues and
provide clients with accurate order information in real-time. We utilise
the following technologies to deliver this service:
- Buy online
- Track and Trace
- Cisco B2B
- DHL
- UTI
- Dimension Data partners with the best
carriers in the world to add value for our clients.
- UTI: 269 offices in 52 countries
- DHL: 220 countries with 160 000
employees
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