overview

Dimension Data Direct is a global eProcurement system, offering Dimension Data clients a streamlined and flexible system for creating and receiving quotes, placing orders, tracking order status, receiving invoices and reconciling payment. Unlike seemingly similar systems offered by our competitors, Dimension Data Direct offers clients a single portal for purchasing all of Dimension Data’s products and services, including: IT products, Managed Services, such as IT support (maintenance and monitoring), Professional Services, such as installation and integration, training, software licensing and many more complex IT solutions.

Global reach and expertise

Dimension Data is the only company in the world that can offer multi-national corporations a consistent global procurement process. Whether purchasing products and services in Europe, Asia, Australia, Africa, or the Americas clients experience the same great service, efficiencies, and visibility that come with Dimension Data Direct. What’s more, our Global Procurement and Logistics team of international staging and delivery experts can assist you with every step of the supply chain process, eliminating the pain of cross-border transactions.

Easy access

Dimension Data Direct can be used in two ways, either via self-service access – available 24x7, or via a full-service engagement utilizing the knowledge and expertise of our account managers and sales support staff.

Perhaps the single greatest advantage of an eProcurement system is the capability to integrate with a client’s existing procurement and/or ERP systems, for a truly seamless purchasing experience. Dimension Data Direct has been successfully integrated with all of the leading ERP systems on the market today. Clients without an eProcurement system can still access Dimension Data Direct via our hosted option, simply using a web browser.