Précis – Thoughts on IT in Business

Whether it’s to access new markets, leverage a lower cost base, or be closer to skilled talent, most organisations today run operations across a number of locations. Many of them are so widely spread one might better label them as ‘dispersed’ organisations. Along with this widening footprint has come an important role and challenge for IT. Technology can enable businesses to operate across locations. However, managing IT that is spread across a region or the world can be daunting. 

With these challenges in mind, Précis sets out to explore what managing geography means for IT.

We look at how unified communications can drive collaboration, the rise of managed customer collaboration in the contact centre, and data centre consolidation. We also review some challenges: optimising your network to handle increased loads over a wide area, managing a supply chain globally, and Brett Dawson, Dimension Data’s CEO, shares his thoughts on delivering on a global “promise” to customers.

We inhabit a world where we’re dispersed: where managing geography is an imperative.

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