Training Services

 

Dimension Data Asia Pacific offers training services in 9 countries which include ASEAN, India, China, Korea, Hong Kong and Taiwan.

 

Our training services offerings cover IT vendor certifications, IT best practices certifications, e-learning/mobile learning, Learning Management Solutions as well as User Adoption Services.

 

IT Vendor Certifications

We provide IT vendor certifications for the top players in the IT Infrastructure industry and we pride ourselves as the authorized and specialized learning partner of Cisco, Riverbed, Microsoft, VMWare and Bluecoat. Besides the standard certification courses, our training services consultants are certified and skilled to customize specific training contents that are client-centric.

 

IT Best Practices Certifications

We also offer training in Certified Best Practices Programs which include:

 

•	Project Management Professional (PMP)
•	Certified Datacentre Professional (CDCP)
•	ITIL® Foundation and Service Management (ITIL®)
•	Certified Information Systems Security Professional (CISSP)

 

e-learning and m-learning Solutions

Our e-learning solutions encompass the following:

 

•	Standard e-Learning Content Library
•	Bespoke Content Development Service
•	Rapid e-Learning Course Development Service

 

Our Standard off the shelf e-learning content library of 6000+ e-Learning courses are organized into three areas: Technology, Business and Compliance

 

Our bespoke content development methodology covers the process of analysis, design, prototype, story-boarding, integration, testing and deployment. We have the capability to develop e-Learning courses in English and translate these into more than 15 languages.

 

Our rapid e-learning development services uses authoring tools with our library of templates to convert your existing content into self-paced and SCORM-compliant online course in days. To enhance the learning experience, we can include professional audio narration, custom theme and branding, learning activities/games and assessments.

 

Learning Management Solution

Besides partnering with various learning management system (LMS) vendors to bring you diverse solutions from which you can select a best fit, we also offers our LMS on the cloud – so that you pay only for what you use. Our LMS comes with a built-in content authoring tool which allows authors and administrators to create, implement, store and re-use e-learning content whenever you want. You can also allow multiple content authors access to the system at the same time.

 

User Adoption Services

The User Adoption Services (UAS) provides a series of deliverables to ensure a successful roll out of new IT projects through a proven and structured approach of communication, technical and functional training, user documentation, collaterals as well as an ongoing learning support and system.

 

UAS helps our clients achieve the following:

•	Align Company stakeholders around clear project objectives
•	Create a change strategy for the project
•	Define business and performance metrics, if any.
•	Develop an activation plan for performance measurement, User training, communication, and strengthening the messaging of change.

 

Training Services in selected countries operate under the Training Partners brand. For more information on our Training Services, please contact us