Hosted Gateway

Information security systems play a crucial role for any organisation, but they can be difficult to configure and require frequent updates. They are not set-and-forget devices; they must be constantly adjusted to changing threats and business circumstances.

Dimension Data has invested heavily in modern security solutions to protect its infrastructure. Our Hosted Gateway service gives you the opportunity to benefit from this investment.

We combine industry-leading security solutions to deliver core network security capabilities including managed firewalls, intrusion prevention and quality of service systems. This is complemented by content security services including virus scanning, spam detection, Web content filtering, anti-spyware checking and URL filtering. We can also filter applications such as peer-to-peer services, instant messaging and remote control.

Secure remote access

Dimension Data understands the realities of today’s workplace, and recognises that organisations need to secure their information while providing access to staff outside the firewall. We provide a range of secure remote access options including Cisco virtual private network (VPN) and SSL access with RSA dual-factor authentication.

Security professionals

Our trained security professionals monitor and manage your security infrastructure 24/7 and provide technical support, reporting and access to breaking security news.

Hosted Gateway

Managed firewalls

We provide a complete firewall configuration and monitoring service. Our multi-tiered firewall design allows segregation of networks with different security classifications.

Content filtering

Our industry-leading content scanning software identifies and isolates malicious and spam emails before they get a chance to congest your inbox or damage your systems. URL and Web site filtering blocks offensive and harmful content according to policies that are set and enforced at the gateway – and can’t be circumvented by employees. All scanning takes place at the Dimension Data Hosting Centre – all you will see is a safer, cleaner Internet experience without the hassles.

Intrusion prevention and visibility

We scan all inbound and outbound traffic for malicious content and surreptitious intrusion attempts in real time. Our accredited policies, response plans and operational procedures ensure a swift and appropriate protective response to new threats. We also provide customised reporting, highlighting your security profile and exposure.

Quality of service

Dimension Data’s switched network infrastructure has been designed with full quality of service (QoS) capabilities. QoS enables prioritisation of time-critical traffic such as voice over IP, thin-client desktop sessions and other business critical applications – ensuring the most important functions perform at their best.

Physical security

Dimension Data’s secure Hosting Centre environments have multiple layers of access control to ensure only authorised personnel can get anywhere near our systems – and your data. We enforce highly granular access control across all of the digital assets in our environment, regardless of whether they’re accessed from inside our network or outside it.

Change control

Dimension Data applies stringent internal configuration and change control procedures to ensure any requests are properly authorised. Every change is assessed against potential risk to ensure nothing compromises your connectivity or data.

Monitoring and reporting

We use enterprise reporting tools such as Netflow to provide trend analysis, Layer 7 packet screening and other reports to ensure communication services are managed as effectively as possible. Clients receive open and transparent reporting to ensure we are meeting service level agreements.