Managed Hosting

Looking for a flexible and reliable platform for your mission-critical hosted applications? Dimension Data’s managed hosting platform may be the solution you’re after.

Our Managed Hosting Service goes beyond infrastructure hosting and provides full management and delivery of your application. We take on application deployment, application change management, database management and and performance management. We provide and maintain all the infrastructure and application assets you need to bring your web-based applications to market, including the data centre, Internet connectivity, private network, servers, storage, firewalls, load balancers, and back-up infrastructure, software and your application.

Learn more about Technical Operations and Application Operations, our managed services capabilities that ensure application delivery and availability.

Learn about how we helped Accept Software to reduce expenses by 40%.

Managed Hosting: Application Operations

Dimension Data Application Operations services provide outsourced application management services that help customers to scale complex software as a service (SaaS) and web-based applications. Application Operations is built on best practices and standardised architectures that have been developed by working with hundreds of SaaS independent software vendors (ISVs) to scale operations. Dimension Data provides Application Operations to hundreds of clients that support millions of end -users.

With Application Operations, Dimension Data takes on:

• Application Deployment: rollout of new applications or software upgrades

• Change Management: patching, upgrades and tracking

• Database Management: management of databases, including Oracle, Microsoft SQL and MySQL

• Performance Management: performance monitoring and management

• Application Optimisation: application acceleration services

• Compliance: system compliance (SSAE 16 and PCI)

A team of Dimension Data network engineers, application architects, database architects and project managers work with our clients to increase application performance and efficiency with the goal of improving customer satisfaction levels, margins and scalability.

Learn more about our cloud services.

Learn about how we helped Accept Software to reduce expenses by 40%.

Managed Hosting: Technical Operations

As part of our Managed Hosting service, we offer you Technical Operations, a managed service that provides system monitoring, server administration and management, operating system support and patch management. This service is all about saving time and being more productive: it allows developers and software-as-a-service independent software vendors to reduce the amount of time they spend on basic systems administration tasks.

Technical Operations includes:

• Cloud server deployment;

• System monitoring;

• Proactive operating system monitoring response;

• Proactive trouble management;

• Login administration; and

• Operating system patching.

Technical Operations are available in conjunction with both Managed Hosting and Cloud Hosting environments.

Learn more about our Managed Hosting Service

Managed Hosting: Infrastructure

If your business is relying on cloud services, application uptime, performance and scalability are non-negotiable. Dimension Data uses a grid of dedicated and virtualised systems and best practices to ensure these requirements are met. All systems are located on client private networks with full network security throughout.

Dimension Data offers two server platforms:

Learn more about our Managed Hosting Service

Managed Hosting: Security and Compliance

With the constant threat of security breaches, having a clear and robust security implementation is a necessity, not an option. All the solutions necessary to protect your application and data assets are included with our Managed Hosting service. We’re guided by a ‘defence-in-depth’ security strategy, in which a series of security layers are implemented so that the system doesn't rely on a single solution.

Dimension Data maintains a number of certification and compliance initiatives. If you’re delivering applications through our Managed Hosting and cloud environments, you can take advantage of our certifications to help ensure you comply with your own internal controls and regulatory requirements.

Learn more about our Managed Hosting Service