Dimension Data Acquires Telecom Expense Management Provider, Xigo
February 7, 2012 - Dimension Data, the USD 5.8 billion global specialist IT solutions and services provider, today announced it has acquired US-based Xigo, a leading provider of telecommunications expense management (TEM) solutions. Read more
Dimension Data Recognised as Cisco TelePresence Video Master
February 3, 2012 - Dimension Data, the $5.8 billion IT solutions and services provider said today it has become the first company in the world to be awarded TelePresence Video Master Global Authorised Technology Provider (ATP) status from Cisco. Read more
Dimension Data participates at the Swiss Cloud Conference 2012
Cloud computing isn't new, what is new is the scale at which it is being adopted and the criticality of applications being consumed. Understanding the drive behind the migration to cloud, analyzing the most appropriate way to prepare us and business adoption of the architecture, these are the key challenges that we will look into in our presentation at the Swiss Cloud Conference. Find out more and register here for a one-to-one meeting or meet us on Wednesday 21 March in Zurich.
Dimension Data Positioned in Leaders Quadrant for COPS Magic Quadrant, Worldwide
January 10, 2012 - Dimension Data, the global specialist IT solutions and services provider, today announced it has been positioned by Gartner, Inc., in the Leaders Quadrant of the Magic Quadrant for Communications Outsourcing and Professional Services (COPS) report. Read more
Interactions 17 - The Contact Centre's Evolving Role
This edition focuses on contact centre benchmarking and explores how contact centres balance technology with evolving customer needs; service operations in the public eye; self-service, and the contact centres’ strategic role in business.
Network Access Control Set to Reclaim its Place on the Corporate Agenda
While the buzz around it may not yet have reached full volume, the signs indicate that Network Access Control (NAC) is poised to lift itself out of the trough of disenchantment into which it fell several years ago. This opinion piece explains why and how.
Contact Centre Self-Service Perception versus Reality White Paper
Self-service is designed to enable choice and improve user access. The fact that it reduces costs and allows a service to be provided at a much cheaper price should surely make the whole concept even more attractive. Is this the case?
Merging Tablets into a Secure Mobility Strategy
This opinion piece provides insight into how and why organisations can and should merge tablets into a secure mobility strategy.
Westland Milk Products Case Study
Westland needed to refresh its IT environment and build a new disaster recovery framework with ongoing support. Dimension Data New Zealand understood the client's requirements and proposed practical and affordable solutions.
kgb Case Study
Uptime Maintenance and Support Services enable kgb to maintain nearly flawless network performance on a global basis while increasing network traffic, adding new services, and holding the line on the cost of network support.
Accessible Media Case Study
Accessible Media partnered with Dimension Data to plan and implement a network technology refresh related to its office move and ensure a strategy that would support future expansion.
Fonterra Case Study
To operate successfully in a competitive global environment, Fonterra needed timely access to relevant information. This enabled them to ensure key decisions are always fact-based. Partnering with Dimension Data has made these aspirations a reality.