Value Added Services

 

Many service providers today face price and margin erosion on their traditional offerings. This erosion, coupled with customers that turn to the competition based on price or convenience, make profitable growth very difficult. It is therefore imperative to drive new revenue streams and reduce churn.

 

Our enhanced applications and value added services - packaged for rapid deployment - allow you to take advantage of new IP-based services that drive innovative revenue streams and increase network traffic. These solutions are easy to implement and execute, designed with a quick return on investment in mind.

 

Solutions include:

 

Hosted Solutions

Exploit your natural advantages - such as existing connectivity and economies of scale - to launch hosted services into the market. Driven by increasing levels of complexity and the need to focus on core business, there is a clear trend towards businesses purchasing a service over a network rather than owning the technology themselves.

 

We invite you to leverage our experience and knowledge of your customers’ needs and our market-proven portfolio, including:

• IP Voice in the Cloud – IP Centrex or hosted iPBX offering cost reduction and richer functionality.

• Security in the Cloud – specialised perimeter security, reducing risk and vulnerability.

• Customer Interaction in the Cloud – virtual call centre seats, including routing, distribution and queuing, CTI, recording, voice response and self-service voice and reporting and administration offering cost reduction and increased flexibility.

• Back up and Disaster Recovery – secure, encrypted off-site backup to reduce business risk from data loss and address new, demanding corporate governance requirements.

 

Generate new revenue with a time-to-market imperative

 

Advanced Voice

Differentiate your voice services with enhanced, IP-enabled features such as presence, collaboration, conferencing and push-to-talk. Reduce costs on standard features such as freefone and televoting with new-generation IN operating across TDM and IP, voice and data services. Naturally, our solutions address the often overlooked security issues and encompass regulatory requirements such as lawful intercept and number portability.

 

Broadband and Multimedia

Exploit convergence to offer your customers productivity enhancement and entertainment with services such as video telephony and conferencing, video streaming, presence, mobility, messaging and collaboration.

 

Advanced Mobile

Add value to your customers with universal number, freefone, VPN and premium voice services, corporate mobility services, Internet and data services, location services and premium SMS.

 

ON-DEMAND WEBINAR - Video in the Real World:
Key Industry Trends, Best Practices, Challenges and Benefits

 

Featuring: Gartner Analyst Robert Mason and Dimension Data's VP of Converged Communications Mark Zerbe

Length: 20 minutes

 

Today, video is all the rage. Analysts and manufacturers promote it and companies are buying.

 

In this webcast, thought leaders from featured analyst firm, Gartner, Inc., and visual communications service leader Dimension Data, will provide insights and research that reflect the increasing importance of video to business, best practices that enable you to select the solution that fits your business, ways to ensure successful deployment, and methods for maximizing return on investment. View the webinar.

 

Featured Speakers:

	Robert Mason, Principal Research Analyst, Gartner Robert Mason currently covers network services for Gartner, where he specializes in network architectures, provider selection and contract optimization. Mr. Mason also covers conferencing services and leads Gartner research on video telepresence solutions. He has more than 20 years of experience as a network architect, communications vendor and a network engineer.
	Mark Zerbe, VP Converged Communications, Dimension Data Mr. Zerbe has 22 years of experience in the technology industry, with a broad background in technology solutions and the technology supply chain. He currently serves as U.S. Vice President of Converged Communications for Dimension Data Holdings plc, a $5 billion technology reseller and service provider, traded on the London Stock Exchange.

View the webinar now