A New Way to Work

Today’s business climate sees organisations embracing technology to improve business agility and enable differentiation. The benefits of an integrated and Unified Communications infrastructure speak for themselves, but in practice, very few organisations have the IT skills or standardised technology environments in place to deploy Unified Communications solutions themselves.

Our combined expertise in networking, telephony, security, operating systems, data centre and contact centre technologies with unique skills in consulting, integration and managed services allow us to create customised solutions for our clients.

Our Services

Strategy & Architecture Guidance

Enterprise Messaging

Enterprise Voice

Unified Messaging

Instant Messaging & Presence

Conferencing

Visual Communications

Directories & Identity

Dimension Data’s solutions for Unified Communications make it possible to collaborate instantly in a more powerful and secure way, enabling you to reduce operational and communications costs, improve productivity and competitive advantage.

Dimension Data partners with industry leading manufacturers like Microsoft, Cisco, Polycom and Avaya to bring you the most appropriate technology mix for your needs.

Next Generation Messaging Solutions

As business gets to grip with the ‘new economy’ organisations around the world continue to have cost reduction and improved efficiency at the top of their agendas. These priorities have in turn set the agenda for the IT department, challenged with better supporting business objectives, with fewer resources.

If cost reduction and efficiency are high on your agenda, Dimension Data’s Next Generation Messaging Solutions can help you to improve the way your organisation communicates, by using a suite of messaging solutions that are more cost-effective, secure and easier to deploy and manage. This frees up your time to focus on the things that are important to your organisation, while giving your end-users the communications tools they’re asking for, without the risk.

Find out more

Six Steps To A Successful Microsoft® Exchange Server 2010 Deployment

Without email, your business would grind to a halt. Make Exchange Server 2010 work for you.

Next Generation Messaging At-A-Glance

Discover Dimension Data’s vision for Next Generation Messaging designed to drive efficiency and optimise the flow of communication with less risk to your business.

Exchange Deployment Planning Services

This consulting service will help guide your organisation through the initial deployment planning stages of a Microsoft® Exchange implementation

From Server to Service - Demystifying Messaging in the Cloud

Help navigate your journey to messaging in the cloud by looking at immediate requirements that need to be considered if you have a future vision for messaging in the cloud.

A Unified Mailbox that Works Opinion Piece

By integrating the latest release of Microsoft ® Exchange with IP-based telephony, a new world of integrated messaging unfolds

IBM® Lotus Notes® to Microsoft® Exchange Server Migration Services

A service that will help you define a plan and business case for moving to a next generation messaging, Exchange Server based email solution.

Leading Thinking

Harnessing the Compelling and

Complementary Strengths of Microsoft®

Exchange Server 2010 and Cisco’s Unified

Computing System

In today’s interconnected, heterogeneous computing landscape, the need for interoperable solutions to connect workflow across systems has become critical. Without it, the typical business would be filled with a myriad of systems and devices that duplicate functionality, do not integrate, and leave users frustrated.

Exchange Server 2010 A Simplified Approach to Information Protection and Compliance

The information protection and control capabilities of Exchange Server 2010 help ensure compliance while maintaining complete control of the flow of messages into and out of the enterprise.

Seven Considerations for Deploying Unified Communications - A number of elements require consideration.

Secure Unified Communications – Managing the risks to guarantee the benefits.

Seven Steps for Identity Management in a Unified Communications World - UC relies on accurate contact information to deliver on results.

Presence in the Contact Centre – Call centres focus on workforce management to enhance their efficiency and presence can add significant value.

Client Successes

Leading South African Financial Institute leverages Microsoft Exchange 2010 to optimise messaging.

Unified Communications and collaboration solution enhances communications and reduces operational costs for Victoria University.

Cliffe Dekker Hofmeyr uses Managed Services for Microsoft technologies to support health and availability of key business applications.

Unified communications solution simplifies employee collaboration and reduces management costs for Movares.