Network Downtime is a Cost Your Business can’t Afford

Whether your network enables mission critical business transactions, is a means to keep operations connected to data and applications, or is a platform for communications across locations and departments, you need it supported and managed. And as you take further advantage of technology trends such as consolidation, centralisation, virtualisation, presence, voice and visual communications, your network availability will begin to dictate your business availability.

The costs of network downtime include stalled operations, frustrated users, lost revenue and higher IT costs as employees focus on fire-fighting rather than proactive planning and management. According to some analysts, downtime can account for as much as 3% of your revenue.

Dimension Data’s managed and support services for networks include a comprehensive suite of service elements that are ITIL- and best practice aligned. Through our support service, Uptime, and a range of managed services, we ensure your network (and other IT systems which depend on the network) is available and managed to meet business needs.

Our network support and managed services are delivered from five strategically-positioned Global Service Centres (GSCs) – located in Bangalore, Boston, Frankfurt, Johannesburg and Melbourne. We provide on-site support from a Dimension Data office in your area.