Legal Information
Dimension Data Standard Terms and Conditions of Sale
These are the terms and conditions that govern the sale of all products and services by Dimension Data North America Inc.
• Dimension Data Terms and Conditions - US
• Dimension Data Terms and Conditions - Canada
• Dimension Data Terms and Conditions – Chile
• Dimension Data Terms and Conditions – Mexico
• Dimension Data Terms and Conditions - Brazil
Service Product Information
These documents describe the various service products offered by Dimension Data.
Uptime® Service - Dimension Data’s hardware maintenance service.
• Uptime Service Description General
• Uptime Addendum Converged Communications - Cisco
• Uptime Addendum Converged Communications - Tandberg
• Uptime Addendum Customer Interactive Solutions - Cisco
• Uptime Addendum Network Integration - Bluecoat
• Uptime Addendum Network Integration - Cisco
• Uptime Addendum Network Integration - Riverbed
• Uptime Addendum Security Solutions - Bluecoat
• Uptime Addendum Security Solutions - Cisco
Insite Service - Dimension Data’s Network monitoring service.
Insite Service Product Description
Installation Service - Dimension Data’s standard product installation service.
Installation Service Product Description
Staging Service - Dimension Data’s standard service for pre-configuration and testing of products prior to installation.
Staging Service Product Description
Staffing Service - Dimension Data’s standard offering for the supply of staffing personnel for long and short term engagements.
Staffing Service Product Description
All documents are in the Adobe PDF format. Download Adobe Reader here if you have trouble viewing them.