Trading Room Solutions

Dimension Data's Approach to Unified Communications and Telephony in the Trading Rooms

Ethernet and IP are communication protocols and matured technologies that exist in all organisations to support highly available and scalable architectures. These technologies support real time, low-latency communications such as high quality, high volume voice and video traffic and have been widely deployed as IP Telephony (IPT) in enterprises.

Most commonly, IPT has been deployed to support the middle and back office functions of financial services houses, meaning that a secondary vendor's product is required to deliver the front-office, trader communication infrastructure and services. As such, trading communications systems have been considered costly, complex and proprietary, only accessible to the bigger players in the industry.

Today, by deploying IP Trade's trading communications platform, that leverages the enterprise voice and data environment, Dimension Data can now offer cost effective trader voice functionality based on business needs. The ability for compliant, cluster wide free seating, simple management, enhanced collaboration and resource sharing allows IT managers to overcome a number of key challenges that they face today whilst also enabling enhanced user productivity.

Dimension Data’s Deployment Methodology for IPT brings best practices for IPT deployment by delivering quality and consistent implementations across multiple geographies, thus ensuring a positive ROI.

As a track record, we have already implemented over a quarter of a million IP handsets for our Asia Pacific clients. As a Dimension Data group, we have deployed a total of one million IP handsets globally.

Installation, Integration and Support

Our extensive experience in the financial sector and as Cisco's largest IPT partner mean that financial organisations can entrust Dimension Data to integrate trading floors applications such as voice recording, ticker and video news feeds based on IP Trade IP-based communications platform with confidence.

Additionally, clients can be assured of a consistent level of service and support in the region using Dimension Data Managed Services. Through our ISO 20000 certified Global Service Centres (GSC) that are aligned with ITIL best practices, Dimension Data delivers 24x7 Uptime support and Insite management services that will maximise the network availability for the trading rooms.

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Let Us Help

For more information on Dimension Data's Trading Room Solutions, please email ask.ap@Dimensiondata.com. Alternatively, please contact your Dimension Data Client Manager.