Our Vendor Direct Offer Provides a Single Interface for Managing the Support Provided by Multiple Vendors to your Environment

Dimension Data’s Vendor Direct service simplifies the way in which you request the support provided by the various vendors whose products contribute to the operations of your IT infrastructure. It is a contract and request management service that provides you with a single interface for entering into support services contracts as well as logging and tracking service requests associated with such contracts. Unlike our Uptime service, technical support is provided by the vendor with a service level associated with the vendor-branded support service. Contact us to find out more.