Autonomy

Autonomy is a global leader in infrastructure software for the enterprise. They were founded with the mission to provide software that automates operations on all enterprise information, allowing computers to harness the full richness of human information. Its groundbreaking technology, developed by acknowledged world experts and covered by 170 patents, uses a unique combination of Bayesian Inference and Shannon's Information Theory to form a conceptual and contextual understanding of any piece of electronic data, including unstructured information, be it text, email, voice or video. Autonomy's position as the market leader is widely recognized by leading industry analysts including Gartner, Forrester Research, IDC and Ovum.

Cisco
Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Today, networks are an essential part of business, education, government and home communications, and Cisco Internet Protocol-based (IP) networking solutions are the foundation of these networks. Cisco hardware, software, and service offerings are used to create Internet solutions that allow individuals, companies, and countries to increase productivity, improve customer satisfaction and strengthen competitive advantage.

Dimension Data is one of Cisco’s largest global partners with a relationship that goes back over 18 years. Dimension Data’s Cisco qualifications cover virtually all the certification and specialisations that Cisco uses to classify its partners.

In May 2010 Dimension Data achieved Global Certification from Cisco. Dimension Data is now one of four organisations worldwide to be awarded this elite partner status, which recognises Dimension Data as having fulfilled the training requirements and program prerequisites to sell, deploy and support Cisco® networking solutions around the globe.

Genesys

Genesys deliver hardware- independent, real-time customer interaction solutions including the leading voice platform to many of the world’s largest companies and many of the most successful medium-sized businesses. Designed to reduce customer frustration and improve service, the Genesys Real-Time Customer Interaction Suite enables sophisticated routing and analysis of customer interactions (traditional voice calls, VoIP calls, e-mail, Web, and others), and workforce management. Genesys delivers solutions for inbound customer service, collections, help desks, order desks, and outbound telemarketing. Today, more than 2,700 companies in 80 countries trust Genesys for call center solutions.

Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realise their full potential. Dimension Data has a long history of partnership with Microsoft with Gold-certification in 21 countries around the world.

Nuance

Nuance Communications, Inc. is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications.

Verint Systems

Verint Systems Inc. (NASDAQ: VRNT) is a leading provider of Actionable Intelligence® solutions and services for enterprise workforce optimization and security intelligence. Our solutions help organizations make timely, effective decisions for improving enterprise performance and making the world a safer place.