Managed Security Services
Dimension Data has over two decades of experience in assisting clients to plan, build, support and manage secure complex networking infrastructures. We are a single management provider who fulfil both network and security needs - enabling a single infrastructure-based Service Level Agreement (SLA), that results in reduced cost and lowered risk.
Our Managed Services for Security are delivered in a consistent manner across multi-vendor platforms to multi-national and regional clients around the globe from 5 regional, 24 x 7 Global Service Centres. Dimension Data’s Global Services Operating Architecture framework governs how we assess, implement, optimise, monitor and maintain the various layers of a security environment. The framework allows our entire global organisation to act as a single entity, sharing knowledge, experience, and resources – online, in real-time, 24 x 7 x 365.
Our Managed Services for Security include:
Managed Secure Infrastructure Services (MSIS)
Dimension Data’s MSIS is designed to help your organisation with the operational management of your security infrastructure. Our services reduce risk and cost by offering a full suite of security services, including monitoring and vulnerability management, for your complex security architecture. MSIS applies industry best practice guidelines including ITIL, NIST and ISO27001, and adheres to vendor-recommended processes. It can be used to augment existing in-house security capabilities, or to deliver fully outsourced security operations management for your organisation.
Security Assurance Services
Dimension Data delivers a number of proactive technology maintenance actions on your security equipment on a weekly, monthly, quarterly or ad hoc basis. Through this service, we assist clients to constantly maintain and improve a corporate security posture, minimising the threat of potential security exploits.
Maintenance Service for Security
Our Maintenance Services for Security cover the essential elements of support, break-fix maintenance and trouble-shooting services, 24 x 7. This service enables clients to customise the coverage they need to suit their business requirements with flexible SLAs. We offer Maintenance Services for Security for all security technologies deployed by our consulting engineers.