Dimension Data’s Managed Desktop Services Follows a Holistic, Lifecycle Approach … Allowing your Desktop Woes to Become a Thing of the Past

It’s no secret that the desktop domain has traditionally been one of the most expensive to support within the ICT infrastructure environment. The reasons for this are varied … and mainly historic, due to issues related to non-standardisation, differing end-user requirements, user education and disparate hardware and software. Consequently, managing your desktop environment is likely to be a major drain from a human resource support perspective. That’s why so many organisations have opted into Dimension Data’s Managed Desktop Services for help. These services provide a methodology adapted from Microsoft which allows for us to operate a centralised centre of excellence model … with very little requirement for on-site resources.

Using automation through standard Microsoft technologies such as Microsoft Active Directory, Microsoft Systems Management Server, and latter generations of Windows, we use and maintain a single software image for updates of patches and new releases of operating system, desktop office applications and desktop business applications.

Dimension Data’s Managed Desktop services follow a holistic, lifecycle approach – all the way from procurement to deployment, maintenance, administration, updates, user support, installations, moves, adds and changes and decommissioning. The result? Your desktop woes become a thing of the past.