Overcoming IT procurement and logistic challenges – Global Supply Chain Management every step of the way
Economies of scale, leveraging global buying power, corporate governance, business alignment, cost containment – these are the most common challenges facing both IT and Procurement departments of global organisations today. Add to that the unique complexities of managing local business rules, currencies, and languages of multiple geographies and the rollout of any global IT initiative can quickly become a seemingly insurmountable task.
How would you like a single point of accountability for all IT procurement and logistics needs, a window of visibility into your total supply chain – from order placement through to delivery and invoice; and insight into total cost sourcing for your IT equipment?
As a global organisation, you need an IT partner that knows global business. Dimension Data’s IT Supply Chain Services provides clients efficiency, control, risk mitigation and visibility through each step of the IT procurement process--quote, procure, source, ship, clear, deliver, and invoice.

Read more about our eProcurement platform and our IT Supply Chain Services, or request a demo
Management of IT Procurement and Logistics
With the ever-changing economic climate and the challenges being faced by organisations today, the role of the CPO is considered more strategic than ever. When it comes to acquiring and managing an IT infrastructure, we understand that both procurement and IT departments within global organisations are looking for business alignment with corporate best practices, a common corporate governance strategy, the ability to leverage global buying power, and economies of scale. Our years of experience in helping organisations manage their IT procurement and logistics has given us clear insight into best practices, effective solutions and future trends, and we’d love to share some of that with you.
Whether you are a global organisation procuring centrally and shipping to offices worldwide, a multi-national business trying to expand into emerging markets or the small-to-mid-sized company looking for flexibility to buy online 24x7 – we can help.
Dimension Data is uniquely equipped to help global organisations address procurement and logistics issues by providing efficiency, control, risk mitigation and visibility, all supported via our global footprint and expertise.
Dimension Data provides value through:
• Centralised procurement and logistics for ICT equipment
• Logistics management – expediting or delaying shipments based on your needs
Through our flexible and customisable eProcurement platform, Dimension Data Direct and our IT Supply Chain Services group we offer a scalable solution to meet your IT procurement needs.
Managing global business through E-procurement
E-procurement gives organisations greater levels of control over the supply chain and thus reduces the risk inherent in logistics and in the management of the variable legislation around procured goods and services. It also lowers cost throughout the supply chain. And, because e-procurement is absolutely dependent on integration and consolidation of systems and information, it is a prime example of technology-enabled collaboration.
Building Sustainability into Supply Chains through e-Procurement
Did you know that by utilising eProcurement best practices you can reduce the challenges of deploying, administering and promoting a sustainable procurement programme? Read this white paper which call’s out nine e-procurement best practices and demonstrates how they will help you reduce environmental waste and implement and manage your sustainable purchasing programme.
What makes us different?
Dimension Data is the right partner since IT Supply Chain Services is the SMART Choice:
Single point of contact: Our Supply Chain Services team provides clients with a single point of contact, as well as order management and coordination through every step of the supply chain.
Supply Chain Service’s single point of contact benefits you since overall there is better management and coordination of the order and fulfillment process, faster response time, and a more streamlined process. All which ultimately result in projects being delivered on-time and within budget.
Monitoring and tracking: We provide serial number tracking throughout the supply chain process, as well as status updates from both the vendor and carriers.
Advice, expertise and experience: Our team of experts not only manages the order process, but offers advice on client requirements, tax laws, vendor fulfillment, and freight/VAT/duties costs, as well as the ability to manage complex situations such as reverse logistics.
Our expertise in the nuances of orders and delivery of IT equipment sets us apart from other third party logistics providers, reducing the risk of delays, penalties due to incomplete or inaccurate customs clearance declarations , and so on.
Relationships with IT vendors and carriers: Our partners play a critical role in our ability to deliver. We have long-standing relationship with IT vendors and carrier partners. These are governed by strict service level agreements, and we leverage our partner relationships to ensure you receive the right technology, to the right place, at the right time and for the right price.
Technology expertise: Through every step of the procurement, shipping and delivery process our Supply Chain Services team monitors the order to ensure Service Level Agreements are met and proactively respond to any potential complications. Additionally, status and tracking information, including product serial numbers, are updated in real-time to the Track system so that you and your clients can always access the latest information.
For a more detailed understanding of why Global Business is our Business or download the latest IT Supply Chain Services At a Glance Document.