Managed Cloud Services

If you’re moving to the public cloud, you need to keep operational risk in check and make sure that you’re meeting all requirements for security, control and ease of integration. Through our suite of Managed Services for the cloud, Dimension Data provides a steady hand to guide you through every step of your journey.

Whether you’re an enterprise IT administrator, service provider, or software developer, we’ll help you migrate and scale mission-critical applications in the cloud with ease.

Dimension Data has deep expertise in managing web and software-as-a-service operations that support millions of end users and billions of transactions per day. We’ve developed best practices in the areas of infrastructure hosting, monitoring, application and system monitoring, performance management, application deployment, change management, and database management.

We’ve been providing managed services to Managed Hosting clients for nearly a decade. Our Managed Services for the cloud is an extension of our best practices and expertise to our public cloud clients.

Our Managed Services are delivered from multiple cloud data centres worldwide, enabling public cloud clients to benefit from the economics of infrastructure-as-a-service and cloud computing while mitigating the operational, security and control risks.

Read more about our Managed Services Technical Operations.

Managed Cloud Services: Technical Operations

As part of our Managed Services, we offer you Technical Operations, which provides system monitoring, server administration and management, operating system support and patch management. This service is all about saving time and being more productive: it allows organisations to reduce the amount of time they spend on basic systems administration tasks.

Technical Operations includes:

• Cloud server deployment

• System monitoring

• Proactive operating system monitoring response

• Proactive trouble management

• Login administration

• Operating system patching.