Get the insight you need to avoid service outages and manage the cost, performance and continuity of your business services.
Staying competitive requires that you continually invest in and update your service-bearing infrastructure. While you may have the best technology at your disposal, do you have a clear view of the health of your infrastructure? Is it difficult to find and diagnose faults quickly? Ever wondered how you could better use your exiting infrastructure, or predict whether you are headed for imminent capacity issues?
If that stress is not enough, you are under continual pressure to ensure the availability and performance of your ICT infrastructure. At the same time, you need to reduce the overall ongoing cost and complexity of managing it.
Operations Management enables you to effectively monitor and proactively manage the availability and performance of your ICT infrastructure in real-time. By giving you an integrated view of your entire ICT infrastructure, Operations Management solutions provides you complete visibility and control.
How we deliver our services
Operations Management services are delivered through a powerful combination of people, processes and systems. Dimension Data has developed close strategic alliances with world-leading vendors to provide the best and most appropriate solutions for our clients.
We possess highly skilled individuals experienced in the design, delivery and operations of monitoring and managing solutions and services. Our solutions and services can be structured through an in-house, outsource or multi-source model.