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UNIFIED COMMUNICATIONS RESEARCH

In April 2007, Dimension Data commissioned primary research into the attitudes towards, adoption of and benefits perceived around unified communications. This site contains the results of this research and additional content relating to unified communications perceptions, market adoption, benefits and solutions.

About the Research
Unified communications is an industry term that refers to the realtime redirection of a voice, text or e-mail message to the device closest to the intended recipient, at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required. ...more
News and Opinion
This section contains the latest press releases and featured statistics from the research survey. ...more
Our Solutions
Dimension Data’s solutions for unified communications draw on, and integrate, skills and expertise from various lines of business and focus areas. ...more
Trends and Highlights
High-level findings from Dimension Data’s primary research around unified communications adoption, penetration, benefits and inhibitors include the following: ...more


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