UNIFIED COMMUNICATIONS RESEARCH
Unified communications is an industry term that refers to the realtime redirection of a voice, text or e-mail message to the device closest to the intended recipient, at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required.
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This section contains the latest press releases and featured statistics from the research survey.
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Dimension Data’s solutions for unified communications draw on, and integrate, skills and expertise from various lines of business and focus areas.
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High-level findings from Dimension Data’s primary research around unified communications adoption, penetration, benefits and inhibitors include the following:
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